Harftaş — Word Mahjong Game | Last updated: May 5, 2026
Important: By downloading, installing, registering for, or using the Harftaş application, you agree to be bound by this Agreement. Please read it carefully. If you do not agree to these terms, do not use the application.
Company: BİLTAP FİNANS VE EĞİTİM TEKNOLOJİLERİ LİMİTED ŞİRKETİ (BilTap Software LLC)
Registered Office: Küçükbakkalköy Mah. Selvili Sk. No: 4 İç Kapı No: 48, Ataşehir 34750 Istanbul, Turkey
Email: [email protected]
Website: www.biltap.com.tr
Member: Any natural or legal person who uses the Harftaş application ("Application").
This Agreement is entered into electronically between the Company and the Member and takes effect when the Member begins using the Application.
| Term | Description |
|---|---|
| Application | The mobile game application named "Harftaş" available for download on the Apple App Store and/or Google Play Store, including all updates thereto. |
| Member | Any natural or legal person who creates an account on and/or uses the Application. |
| Account | The identity consisting of the username, password, and/or Google sign-in credentials created by the Member to access the Application. |
| Pro Membership | A paid subscription plan with monthly or annual auto-renewal. |
| Content | All intellectual property elements within the Application, including game board layouts, graphics, sounds, animations, text, dictionary data, and software code. |
| Virtual Items | Digital items acquired through in-app purchases, such as tokens, theme packs, and cosmetic tile sets. |
| External Services | Third-party services including Google AdMob, Google Firebase, Google Sign-In, and BilTap API. |
This Agreement governs the mutual rights and obligations of the parties regarding the Member's registration, use of the Application, in-app purchases, use of online multiplayer features, and access to services provided by the Company.
This Agreement forms an integral whole together with the Privacy Policy, Terms of Use, and End User License Agreement (EULA).
You must be at least 13 years old to use the Application. Users between 13 and 18 years of age must have consent from a legal guardian or parent. The legal guardian or parent is responsible for all activities conducted through the minor's account.
The Member is solely responsible for the security of their account. The Company shall not be held liable for damages arising from sharing account credentials with third parties or unauthorized access. The Member is responsible for all actions taken through their account.
Each Member may create only one (1) account. If multiple accounts are detected, the Company may close the additional accounts without prior notice.
The Member agrees not to engage in the following conduct:
Pro Membership is an auto-renewing subscription service offered on a monthly or annual basis. Pro Membership benefits include:
The Company reserves the right to change subscription and Virtual Item prices with prior notice. Price changes do not affect the current subscription period and take effect from the next renewal period.
The Application provides online multiplayer gaming through an ELO-based matchmaking system. The Company reserves the right to modify matchmaking algorithms without prior notice to ensure a fair and balanced gaming environment.
Members may establish friendships with other Members and invite friends to games. Sending and accepting friend requests is entirely optional.
All Content within the Application — including game design, graphics, sound effects, music, animations, software code, dictionary data, board layouts, logos, and trademarks — is the exclusive property of the Company and is protected under Turkish Law No. 5846 on Intellectual and Artistic Works and applicable international intellectual property laws.
Without the prior written consent of the Company, the Member may not:
Usernames, profile information, and game statistics created by the Member within the Application are stored on the Company's servers. The Member grants permission for this data to be used for the operation of the Application.
The Company processes the Member's personal data in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"), the EU General Data Protection Regulation (GDPR) where applicable, and other relevant data protection legislation. For detailed information, please review our Privacy Policy.
Under applicable data protection laws, the Member has the following rights:
The Company may apply one or more of the following sanctions depending on the nature and recurrence of Agreement violations:
| Level | Sanction | Duration |
|---|---|---|
| Warning | Written warning notification | – |
| Restriction | Temporary restriction of chat or matchmaking features | 1–7 days |
| Temporary Suspension | Temporary account suspension | 7–30 days |
| Permanent Closure | Permanent account closure | Indefinite |
The Member may submit a written appeal against an account closure decision to [email protected] within 30 days of the decision. The Company will evaluate the appeal and notify the Member of the outcome within 15 business days.
The Member has the right to permanently delete their account at any time. Account deletion can be performed by following the instructions on the Account Deletion page or by sending an email to [email protected].
When an account is deleted:
The Application is provided "as is" and "as available." The Company does not warrant that the Application will be uninterrupted, error-free, or free from security vulnerabilities.
The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages (including loss of profits, data loss, or reputational damage) arising from the use of or inability to use the Application.
The Company's total liability under this Agreement shall in no event exceed the total amount paid by the Member for the Application in the preceding 12 months.
The Application uses third-party services such as Google AdMob, Firebase, and Google Sign-In. The Company shall not be held liable for interruptions, data loss, or security breaches of these services.
Use of online features requires an internet connection. The Company is not responsible for issues arising from connection quality (latency, disconnections, data loss).
Natural disasters, war, terrorism, pandemics, changes in legislation, government intervention, internet infrastructure failures, cyberattacks, power outages, and similar events beyond the Company's control are considered force majeure. During force majeure periods, the Company's obligations under this Agreement are suspended, and no liability shall be attributed to the Company during such periods.
The Company reserves the right to amend this Agreement at any time. Amendments shall:
For material changes (such as pricing or expansion of data processing scope), the Company will inform Members a reasonable period before the change takes effect.
Notices from the Company to the Member may be delivered via in-app notifications, push notifications, email, or announcements on the website. The Member is responsible for the accuracy of the contact information provided during or after registration.
The Member may not assign or transfer their rights and obligations under this Agreement to third parties without the written consent of the Company. The Company may assign this Agreement in whole or in part to any affiliate or successor entity.
If any provision of this Agreement is found to be invalid, void, or unenforceable, such provision shall be severed from the Agreement, and the remaining provisions shall continue in full force and effect.
The failure or delay of the Company to exercise any right or authority under this Agreement shall not constitute a waiver of such right or authority.
This Agreement is governed by the laws of the Republic of Turkey.
The courts and enforcement offices of Istanbul (Anatolia) shall have exclusive jurisdiction over any disputes arising from or related to this Agreement.
For disputes qualifying as consumer transactions under Turkish Consumer Protection Law No. 6502, Consumer Arbitration Committees and Consumer Courts in the Member's province of residence shall also have jurisdiction.
For Members residing in the European Union, EEA, Switzerland, or the United Kingdom, disputes may also be resolved under the consumer protection laws of their country of habitual residence.
This Agreement takes effect upon the Member's downloading, installing, registering for, or beginning to use the Application, and remains in force for as long as the Member's account is active or until either party terminates the Agreement.
By accepting this Agreement, you declare that you have read, understood, and accepted all provisions herein.
For questions, requests, or complaints regarding this Agreement: